Shipping Policy

 

Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.

Delivery Times

Estimated delivery times may vary depending on your location:

• France (Metropolitan): 5–10 business days
• European Union: 7–15 business days
• International: 10–20 business days

Please note that these timeframes are estimates only. Delays may occur during busy periods (such as sales, holidays, or promotions) or due to factors beyond our control (strikes, customs clearance, or logistical disruptions).

 

 

 

Order Tracking

Each order includes a tracking number once shipped.

You can track your shipment directly via the link provided in your shipping confirmation email.

 

 

 

Customs and Taxes

 

For international orders, customs duties or local taxes may apply upon arrival in your country.

These additional fees are the responsibility of the customer and are not included in the product price or shipping cost.

Delays or Missing Packages

 

If you have not received your order within 30 business days after shipment, please contact us at [your customer service email] so we can open an investigation with the carrier